Tag Archives: Southeastern

The saga continues—my commuting diary says less than 5% of trains are on time

About a month ago, in January, after a rather interesting saga that involved my train operator, Southeastern, and my MP, Jim Dowd, to whom I decided to complain about the constant misery of commuting, I made a promise. I promised … Continue reading

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How to deal with a train operator and a delay claim

In December 2011, I had a rather disturbing experience with Stansted Express that almost made me miss my flight. As the train was late for over 30 minutes, I was entitled to compensation. I sent an e-mail to Greater Anglia, the … Continue reading

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“Passenger taken ill” is the new signal failure

You’ve got to admit, train companies have used the old “signal failure” excuse for too long and too often. Fortunately, they have now come up with a brand new excuse for their incompetence—and that’s “passenger taken ill”. I do get … Continue reading

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My Beckenham

It’s not a secret that we’ve been meaning to move house for quite a while now. The only obstacles were that we weren’t really sure where to move (as a Tory council was one of the key requirements) and once … Continue reading

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