Tag Archives: commuting

The saga continues—my commuting diary says less than 5% of trains are on time

About a month ago, in January, after a rather interesting saga that involved my train operator, Southeastern, and my MP, Jim Dowd, to whom I decided to complain about the constant misery of commuting, I made a promise. I promised … Continue reading

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How to deal with a train operator and a delay claim

In December 2011, I had a rather disturbing experience with Stansted Express that almost made me miss my flight. As the train was late for over 30 minutes, I was entitled to compensation. I sent an e-mail to Greater Anglia, the … Continue reading

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